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The complaint said the steering shaft detached from the steering wheel, leading to a complete loss of steering, and the shaft fell into a position that interfered with the driver's ability to brake. The owner who filed the complaint had driven the vehicle for two months and had 4,300 miles (6,900 kilometres) on it.
The government agency seldom opens an investigation based on one complaint but said it was "very concerned about this failure in that it occurred without warning on a new vehicle at low mileage and resulted in a complete loss of steering as well as a compromised brake system."
Kia officials did not immediately comment on the investigation.
[Source: Yahoo/AFP/Reuters]